Referrals can be submitted by a child/youth (self-referral), a parent or legal guardian, a caregiver, or a professional (on behalf of a client). They can refer to the following services through Help Ahead:

• Community Mental Health Counselling Services include individual, group and/or brief counselling services and family/caregiver support.
• Intensive Community-based Mental Health Services: In-home Support Services, Day Treatment Services, Live-in Treatment Program.

• All mental health services accessed through Help Ahead are completely voluntary.
• Youth may be referred up until their 18th birthday. If a youth is turning 18 within 3 months of today's date, we cannot guarantee access to services before their 18th birthday.
• Children 12 years and older must consent to participate in community-based mental health services and they can withdraw their consent at any time.
• Help Ahead only accepts referrals for those residing within an M postal code.
• Help Ahead does not connect clients with French mental health services; if you are primarily looking for mental health services in French, please contact Centre Francophone de Toronto.